Privacy and Cookie Statement

This is the Privacy and Cookie Statement of the Sentoo.me app.

At Sentoo.me, we take the matter of privacy very seriously. It is important to us that your personal data is treated with care and that you are well-informed about how we process your personal data or information. This statement explains how Sentoo.me collects, records, and uses your data.

What is Sentoo.me?

Sentoo.me is a payment request service that lets users create and send payment requests to family, friends, or otherwise and receive their money on their linked personal bank account.

Agreement

As a user, you have accepted the conditions for payments requests via Sentoo.me. We use your personal data to make the transfer. If you have downloaded the Sentoo.me app and accepted the terms of use, we need personal data to process a payment request.

Personal data

This Privacy and Cookie Statement explains how we handle your personal data if you use Sentoo.me. Please read the Privacy and Cookie Statement carefully before you make certain decisions.

When you receive and pay a Sentoo.me payment request, you interact with the Sentoo platform, and a different privacy policy applies. Find out more about how we protect your personal information on the Security page of the platform.

What personal data does Sentoo.me use for what purpose?

We use the following personal data relating to you for the following purposes:

1. Contact details

First name and last name | Mobile phone number | Email address | Home address

We use this information to identify you when you register and to contact you when necessary.

2. Payment information

We use your bank account number to verify your account at the bank and to transfer the amount for which you send a payment request to you.

3. Information relating to use of app

Information, such as your IP address and the device you are using, is necessary for enabling access to the application, preventing fraud and improving the app. We use the version number of the app to identify any problems at an early stage. This allows us to optimize the experience for as many users as possible.

How does Sentoo.me use your information?

Sentoo.me uses the information we collect in various ways, including:

  • To provide, operate, and maintain our app and website;
  • To improve, personalize, and expand our app and website;
  • To understand and analyze how you use our app and website;
  • To develop new products, services, features, and functionality;
  • To send you notifications or emails;
  • To find and prevent fraud.

Log Files

Sentoo.me follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of their hosting services’ analytics. The information collected by log files is non-personal and includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The purpose of the data is to analyze trends, administer the site, track users' movements on the website, and gather demographic information.

What information does the Sentoo.me website collect?

Sentoo.me collects your personal information because you visit our website and/or because you are asked to provide it by Sentoo.me. This will be made clear to you at the point we ask you to provide your personal information, for example, when you fill in a contact form on our website.

If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

How Sentoo.me uses cookies and web beacons

Sentoo.me wants to ensure that your visit to our app and website is smooth, reliable, and as valuable for you as possible. To help us do this, we use cookies and web beacons to make our app and website relevant to your interests and needs.

Like any other app and website, Sentoo.me uses 'cookies'. A 'cookie' is a small piece of text stored by the browser on your computer or mobile device so that a website can 'remember' things about your previous and current visits. Cookies cannot be used by themselves to identify you.

Every time a user visits our app or website, web analytics software provided by Google, Inc. ("Google") generates an anonymous analytics cookie. These cookies can tell us whether or not you've visited the app or site before. Your browser will tell us if you have these cookies; if you don't, we generate new ones. This allows us to track how many individual unique users we have, and how often they visit the app and site. This information is used for statistical purposes and to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

In addition to cookies, we may use other technologies, including single-pixel gifs (also known as web beacons) on our website. Web beacons allow us to measure the actions of a user opening the page that contained the web beacon. We use web beacons to assist us in determining how many users have visited certain pages, improve user experience, and manage site content.

Does Sentoo.me share information with third parties?

Where necessary, Sentoo.me needs the help of third parties for analytical or advertising purposes. Sentoo.me uses third-party analytical tools to measure the use of the app. This allows us to identify the most popular and user-friendly elements. We then use this information to optimize the app.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or web beacons used in their respective advertisements and links that appear on Sentoo.me, which are sent directly to users' browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or personalize the advertising content you see on websites you visit. Please note that Sentoo.me has no access to or control over third-party advertisers' cookies.

Sentoo.me's Privacy Policy and Cookie Statement does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of specific options.

You may consult this list to find the Privacy Policy for each of the advertising partners of Sentoo.me.

You can also choose to disable (types of) cookies through your browser options. These cookie settings will typically be found in your browser's 'options' or 'preferences' menu.

Questions or comments?

If you have any questions regarding our use of your personal data or information, you can contact us via support@sentoo.me.